Terms of service
Terms of Service
The below terms and conditions, together with any policies referenced herein (these 'Terms of Service' or 'Terms') describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. Product images on this store are photographs of the actual product you will receive. Colours may appear slightly different on your screen due to your device and settings. If the bag you receive differs materially from its photographs, please contact us within 48 hours with photos — our Refund Policy applies. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. VeloceBag reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until VeloceBag confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as VeloceBag may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores.
SECTION 5 - SHIPPING AND DELIVERY
Delivery timeframes are as stated in our Shipping Policy. While we strive to meet these timeframes, we are not liable for delays caused by shipping carriers or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All text, images, and other content on our Services created by VeloceBag are owned by VeloceBag or its licensors and protected by applicable intellectual property laws. Trademarks and brands shown on our Services belong to their respective owners. You may use the Services for personal, non-commercial use only. You must not reproduce, distribute, or modify any content without our prior written consent. VeloceBag's names, logos, and designs are trademarks of VeloceBag — do not use them without permission.
SECTION 7 - RELATIONSHIP WITH SHOPIFY
VeloceBag is powered by Shopify. Purchases you make are directly with VeloceBag, not Shopify. Shopify is not responsible for any aspect of sales between you and VeloceBag.
SECTION 8 - PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy. By using our Services, you acknowledge you have read it.
SECTION 9 - ERRORS AND OMISSIONS
We reserve the right to correct errors in product descriptions, pricing, or availability at any time, including after you have submitted your order.
SECTION 10 - PROHIBITED USES
You may use the Services for lawful purposes only. You may not violate laws, infringe intellectual property, harass others, transmit false information, send spam, impersonate others, or engage in conduct that may harm VeloceBag or its users. We may suspend or terminate your account for violations.
SECTION 11 - TERMINATION
We may terminate your access to the Services at any time without notice. You remain liable for amounts due up to termination.
SECTION 12 - DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY VeloceBag, THE SERVICES AND PRODUCTS ARE PROVIDED 'AS IS' WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
SECTION 13 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, VeloceBag SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless VeloceBag and Shopify from claims arising out of your breach of these Terms or your use of the Services.
SECTION 15 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions continue in full force.
SECTION 16 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and VeloceBag regarding the Services.
SECTION 17 - GOVERNING LAW
These Terms shall be governed by the laws of the United Arab Emirates. You and VeloceBag consent to the exclusive jurisdiction of the courts of the United Arab Emirates.
SECTION 18 - CHANGES TO TERMS
We may update these Terms at any time. Your continued use after changes constitutes acceptance.
SECTION 19 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at help@velocebag.com.
Questions? Contact us:
WhatsApp: +971 55 609 8135
Email: help@velocebag.com