Shipping policy

At VeloceBag, we aim to ensure every order is processed and delivered efficiently, with full transparency throughout the journey.

Order Processing

Every order is confirmed within 6–12 hours — we verify your item is in stock before proceeding.

Once confirmed, your order is dispatched within 0 to 1 business day.

Delivery takes 1–3 business days after dispatch, anywhere in the UAE.

In the rare event that an item is temporarily out of stock, fulfilment may take up to 5-7 business days before dispatch. In these cases, our team will contact you directly within 24 hours with three options: an alternative item, store credit, or a full refund.

Shipping & Delivery

We ship anywhere in the UAE. Estimated delivery times will be shown at checkout.

While we strive to meet these timeframes, occasional delays may occur due to factors outside our control, such as carrier delays or peak periods.

Cash on Delivery

We offer Cash on Delivery (COD) across the UAE. Pay when your item arrives at your door — no advance payment needed.

Tracking Information

Once your order has been dispatched, you will receive a confirmation email with tracking details (whenever our courier provides tracking).

Tracking updates may take up to 24 hours to appear after dispatch.

If tracking isn't available, message us on WhatsApp anytime and we'll tell you exactly where your order is.

Shipping Rates

Standard shipping is FREE across the UAE.

Need it faster? Express Shipping is a flat AED 100 at checkout — order today, receive it the next day (once your order is confirmed in stock).